I booked this activity as a birthday present for my sister. I booked a slot online and we showed up at the destination (they were very easy to find on Grab). It was a very windy and slightly rainy day, so they explained to us that we might have to wait a little for the wind to settle down. They weighted us and explained what would happen. The wind barely got better but the rain seized, so they let my sister go first (in case it worsened again later - I wasn't too fussed about doing it on another day if today wasn't going to work). She received a helmet and there were lots of people helping her when they set off. She had an amazing time. They had to land on the beach because the wind direction changed but they landed very smoothly and someone was there to help them out of their gear and drive her all the way up the steep hill (with a motocross bike). When she arrived back at the landing spot, the guy at the desk explained that the wind wasn't great for flying. We already had horse riding planned for after paragliding, so I asked him if it would be okay to just reschedule. They were super sweet about it and said that that was no problem, gave us their Whatsapp and even said that because my sister's flight had lasted 7mins (instead of the promised 10min) due to bad wind, they would be happy to let her go again. We left feeling very well looked after with them apologising multiple times (I mean, it's really not their fault that the wind was strong but they were so sweet about it). The next day they messaged that the wind was perfect for flying, and we both got to go! I'm generally scared of heights (and airplane flights can be a nightmare) but my instructor was SO calm and lovely and the flight was so smooth that at no time during the flight did I feel scared. It was a really memorable, wonderful experience. Again, we both felt in absolutely capable hands. My instructor's apparently been flying for 20 years (4 of which tandem) - and he checked on me lots and made sure I was happy and enjoying the experience. The wind eventually did change again and despite a good few attempts we weren't able to land on the cliff, so again, he explained what would happen, that we'd land on the beach, when to pull your legs up - absolutely wonderful guy. I ended up in the air for 20minutes and enjoyed every bit of it. Again, went up by motorcycle and we both received footage of the flight transferred to my phone). I would absolutely recommend this place! Lovely people who really care about your safety and enjoyment. I normally don't write reviews but this really deserved some praise.